Returns & Exchanges

For a return to be accepted, you must return the item in its original, unused condition. All returns must be mailed back within 14-days of receipt.  

In the event of manufacturer defect, notify us immediately so that a product replacement can be shipped to you right away.

1. Email to request a refund. Please include your original order number, description of products and reason for return and we will email you instructions for return and a Return Authorization number.

2. Include in your package a signed letter stating the reason for your return and the original receipt.


Return Exceptions

Returns will not be accepted if damaged, tattered, stained, worn, etc.


Shipping Information


Turnaround Time

All items Created by Jamie will be shipped within 48 hours. All other orders will be shipped from the manufacturer as soon as production is complete.

All time frames are quoted in business days, Monday - Friday, 8am - 5pm. USA Pacific Time.



We may use any of the following carriers to deliver our orders:






Selection will be determined based on speed of delivery.


Order Tracking

Your order will be updated with tracking information as soon as it becomes available. Note that some orders using 1st Class USPS mail may not have tracking numbers.

Shipping Rates


All orders shipped to the US addresses will enjoy free shipping. All international orders will be charged a flat shipping fee of $35.