Returns & Exchanges
For a return to be accepted, you must return the item in its original, unused condition. All returns must be mailed back within 14-days of receipt.
In the event of manufacturer defect, notify us immediately so that a product replacement can be shipped to you right away.
2. Include in your package a signed letter stating the reason for your return and the original receipt.
Returns will not be accepted if damaged, tattered, stained, worn, etc.
All items Created by Jamie will be shipped within 48 hours. All other orders will be shipped from the manufacturer as soon as production is complete.
All time frames are quoted in business days, Monday - Friday, 8am - 5pm. USA Pacific Time.
We may use any of the following carriers to deliver our orders:
Selection will be determined based on speed of delivery.
Your order will be updated with tracking information as soon as it becomes available. Note that some orders using 1st Class USPS mail may not have tracking numbers.
All orders shipped to the US addresses will enjoy free shipping. All international orders will be charged a flat shipping fee of $35.